Terms & Conditions

These Terms and Conditions govern the use of the products and services provided by Velvet Belly. By purchasing or using our products, you agree to comply with these terms. Please read them carefully before making a purchase.

1. Product Information
Velvet Belly offers innovative cleaning solutions, including the Heavy-Duty Double-Sided Magic Sponge. Our products are designed to tackle tough grease and grime effectively, utilizing dual-sided functionality and durable materials. It is essential to follow the usage instructions provided with each product to ensure optimal performance and safety.

2. Order Acceptance
All orders placed through Velvet Belly are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity. If your order is canceled after your payment has been processed, we will issue a full refund.

3. Pricing
All prices listed on our website are in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout. We strive to provide accurate pricing information; however, errors may occur. In the event of a pricing error, we will notify you and provide the option to confirm your order at the correct price or cancel it.

4. Shipping and Delivery
We offer free return shipping for our products. Delivery times may vary based on location and availability. Velvet Belly is not responsible for delays caused by shipping carriers or unforeseen circumstances. Once an order has been shipped, you will receive a tracking number to monitor its progress.

5. Returns and Refunds
Velvet Belly has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Refunds will be processed within 10 business days after the return has been received and inspected. Please note that certain items, such as perishable goods and personalized products, are non-returnable.

6. Limitation of Liability
In no event shall Velvet Belly be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the maximum extent permitted by law. By using our products, you acknowledge that you do so at your own risk.

7. Changes to Terms
Velvet Belly reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our products following any changes constitutes your acceptance of the new terms.

8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which Velvet Belly operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.

If you have any questions regarding these Terms and Conditions, please contact us for further clarification.